Mutual Health Fund of National Bank of Greece Personnel

TYPET stands for the Greek acronym of the Mutual Health Fund of National Bank of Greece (NBG) Personnel. It is the social security organization of NBG employees, retirees and their respective families.

TYPET is a non-profit health insurance carrier. It is a self-administered Health and Prevention Organization, directed by an elected Board of 25 members, representing employees from all over Greece.

The mutual fund’s historic evolution has been very important. Founded in 1930 as an initiative of the Trade Union of the National Bank of Greece employees, notably before the establishment in 1934 of ‘the Institution of Social Insurance, Ι.Κ.Α’ by the Greek state, TYPET filled an important gap in state provision at the time.

During the Second World War, TYPET, along with the Trade Union of the Employees, fought for the survival of the NBG’s personnel. Medicine has been purchased timely and lives have been saved. This is how the resistance activity of the NBG employees was supported.

After the war, TYPET included in its activities the institution of summer camps, which is still an important rendering and an institution of prevention.

Today, it covers 50.000 insured members and its primary aim is to provide them with medical, hospital and health care.

TYPET is constantly enhancing, upgrading and expanding its benefits, using a new versatile and innovative model; as a result TYPET ranks among the most successful, modern and pioneering European Mutual Health Funds.

The main and most essential pillar of TYPET success is its self-governing, self-managing, independent and autonomous, character. The overriding concern of its leadership (a 25-member Board of Directors) is to ensure both the sustainability and the stability of TYPET as well as management transparency.

Within this context of efficiency, the BoD, in full compliance with the latest requirements, has decided to implement specific control measures and reduce costs. Among the main steps taken are:

• The implementation of the “Insurance and Benefits Regulation” which streamlines costs and decisively improves healthcare services.
• The implementation of SAP, an integrated information system, in collaboration with NBG.
• The adoption by our healthcare professionals of the national Electronic Prescription System (I.DI.KA.), which resulted in a substantial reduction in pharmaceutical and laboratory exams’ costs, in conjunction with a reduction in drug and lab prices.
• The reduction of Hospital costs, by auditing hospitalizations, in collaboration with a reputable Health Auditing & Consulting firm.
• The Signing of Contracts/Agreements/MOUs (Memorandum of Understanding) with Private Diagnostic Centers, all over Greece, which led to further cost reductions (approximately 20-30% on the state invoice total) without compromising on the quality of care.
• The renewal of ISO certifications in the “Operation of the Medical Imaging Laboratory” as well as in the “Food Safety Management System” categories, for “HYGEIAS MELATHRON" hospital. Furthermore, the initiation of the ISO Certification Process in both “Primary Health Care” and “Dental Care”.
• The conducting of a “voluntary redundancy” program, for all personnel categories except medical.
• Compliance with newly-introduced GDPR regulations.
• The implementation of effective organizational chart for optimization of human resources and achievement strategic objectives.
• Adoption of e-governance processes.
• Patient portal which allows TYPET’s members to book, change or cancel its eAppointments for medical services or medical consultants.

HYGEIAS MELATHRON, TYPET’s General Clinic

HYGEIAS MELATHRON, with a bed capacity of 97 bed, is a general hospital complex of 6,000 m² owned and operated by the Fund. It is a model «healthcare facility”.

What is more, it constantly strives to improve its services to ensure safety, quality and effectiveness in the delivery of top-class healthcare. With the safety of our patients, staff and visitors in mind, we operate

• An Accident & Emergency dpt (A&E)
• A fully certified and resourced (staffed and equipped) Intensive Care Unit (ICU)
• A “CODE BLUE” protocol as well as
• A “Committee on Hospital Infection” with a view to eradicating intra-hospital infections.

The medical-technological equipment and its relevant infrastructure are continuously improved and modernized.

The Cardiology Department is always on duty (24/7), providing full coverage to its patients.

Moreover, visitors to “HYGEIAS MELATHRON" Outpatient clinics exceed 100,000 each year.

PRIMARY HEALTH CARE

Regarding primary health care, all the Outpatient clinics that operate in the heart of Athens, the Regional Clinics in several districts such as in Piraeus, Psychiko, Geraka, Peristeri and Moschato as well as the Healthcare clinics in both Thessaloniki and Patra provide reliable healthcare services of various medical specialties to the insured members.

DENTAL CARE

Athens

Both the TYPET Dental Center (Armeni Vraila str) and the Dental clinics (Sofokleous str) provide dental services to thousands of insured members by operating 12-hours on daily basis. In addition, the Regional Dental clinics serve insured members living in Athens suburbs.

Thessaloniki

The Dental Center in Thessaloniki, staffed by dentists of all dental specialties and also operating for 12 hours on daily basis, covers the needs of the insured members that live in Northern Greece.

SOCIAL PROVISION and WELFARE

As a part of our social outreach, TYPET hosts more than 3,000 children per year in its summer camps, (in particular: the half of them are children of NBG and TYPET employees and the other half children of individuals and/or employees of other organizations, Vacation Exchange Programs participants and  children from various Organizations/Institutions).

The “Blood Donation Office” of the Social Welfare Division, collaborating with Greek General Hospitals, organizes tens of blood donation programs every year to the extent that it covers the fund’s members ‘needs in blood units.

International action

TYPET activities have exceeded Greece’s borders. It is a vibrant creative cell, at both national and international level.

TYPET is a founder member of Federation of Greek Mutualities (O.A.T.Y.E.) and, through the latter, a member of the International Association of Mutual Benefit Societies (AIM).

To put it in a nutshell

Over time, TYPET has been motivated by social sensitivity to operate pioneering and innovative healthcare services and facilities, to provide a service to society and ensure its services to its members consistently even through any challenges.